Our basic IT support package is designed to provide small businesses and individuals with the essential IT support they need to keep their systems running smoothly. Our team of experienced technicians will provide you with the following services:
- Remote troubleshooting: Our technicians can remotely access your systems to diagnose and troubleshoot any issues you may be experiencing. This allows for a quick resolution to any problems you may be facing.
- Software updates and maintenance: We will ensure that your operating systems and software are up-to-date and properly maintained to minimize the risk of security vulnerabilities and ensure optimal performance.
- Virus and malware removal: We will scan your systems for viruses, malware, and other malicious software, and remove them to protect your data and systems.
- Backup and recovery: We will help you set up a backup system to protect your data in case of a disaster, and assist with recovery in case of data loss.
- Basic network support: Our technicians can provide basic support for your network, including troubleshooting connectivity issues and setting up basic network security.
- Email support: We will provide support for your email systems, including troubleshooting and setup of email accounts.
- Basic hardware support: We can provide basic support for your hardware, such as troubleshooting and replacement of components.
Our basic IT support package is offered on a subscription basis, which means you will have access to our team of technicians on an ongoing basis. This package is perfect for small businesses and individuals who need to keep their IT systems running smoothly and efficiently.